Last updated: Sep 2024
Thank you for shopping at The Miracle Meal .
If, for any reason, You are not completely satisfied with a YOUR purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Miracle Meal USA LLC, 2605 Lyndon B Johnson Fwy Suite A Dallas TX 75234.
- Service refers to the Website.
- Website refers to The Miracle Meal , accessible from www.themiraclemeal.com
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
Your Order Cancellation Rights
You are entitled to cancel your order until it has not been shipped. Once the order is shipped, it cannot be cancelled.
To cancel and order, please email at usa@themiraclemeal.com or dallasoffice@themiraclemeal.com with all orders details & reason of cancellation.
Refunds will be processed within 7 business days to the respective payment method.
Conditions for Returns
To ensure a smooth return process, please adhere to the following conditions:
- Eligibility: Returns are only accepted for goods purchased or delivered within the last 14 days.
- Original Packaging: Items must be returned in their original packaging.
- Unopened Products: Goods must remain unopened. Once the packaging is opened, returns cannot be accepted, as these are consumable products.
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
The Miracle Meal USA LLC
2605 Lyndon B Johnson Fwy
Suite A
Dallas TX 75234
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be emailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: usa@themiraclemeal.com or dallasoffice@themiraclemeal.com
